Privacy Policy – PixelClub
At PixelClub, protecting your privacy is one of our highest priorities. This Privacy Policy explains in detail how we collect, process, store, and use personal information of players, guests, and members who access or interact with our virtual gaming services. By using our platform, participating in tournaments, or engaging with our community, you agree to the terms described in this Policy.
1. Information We Collect
- Personal Identification Data: Name, username, date of birth, and contact details such as email or phone number.
- Account Information: Login credentials, membership IDs, preferences, and game progress.
- Payment Information: Billing details, transaction history, and subscription status. Full card numbers are not stored.
- Technical Data: Device type, OS, IP address, browser info, and game usage logs.
- Behavioral Data: In-game activity stats, tournament participation, chat communication, and feedback.
2. Purpose of Data Processing
- Managing player accounts and access to virtual games and services.
- Processing payments, subscriptions, and purchase confirmations.
- Organizing competitions, challenges, and tournaments.
- Sending notifications, updates, or personalized gaming recommendations.
- Enhancing user experience by analyzing trends and feedback.
- Ensuring legal compliance and a safe gaming environment.
3. Data Protection and Storage
We apply strong technical and organizational measures to safeguard personal data. Information is stored securely, protected by encryption, firewalls, and controlled access. Only authorized personnel have access. Backup procedures and monitoring tools reduce risks of loss, alteration, or unauthorized access.
4. Sharing of Information
- Service Providers: Trusted partners who operate systems, manage payments, or maintain technical infrastructure.
- Legal Compliance: Disclosure when required by law, regulation, or court order.
- Club Protection: Protecting the rights, property, or safety of players, employees, or the Club.
5. Data Retention
We retain personal information only as long as necessary for purposes outlined or as required by law. Account and transaction records may be stored for several years post-account closure. Inactive accounts may be archived or anonymized.
6. Rights of Members and Players
- Access: Request a copy of your personal information.
- Correction: Update or correct inaccurate details.
- Erasure: Request deletion of data, subject to legal obligations.
- Restriction: Limit processing under certain conditions.
- Portability: Transfer data to another service, where feasible.
- Objection: Opt out of specific uses such as marketing.
Contact the Club’s administration to exercise these rights. Proof of identity may be required.
7. Communication and Marketing
We may send updates on virtual games, tournaments, promotions, or community news. You can unsubscribe anytime by informing us.
8. Data of Minors
For users under 18, parental or guardian consent may be required. Processing of minors’ personal information is limited strictly to gameplay and account management purposes.
9. Changes to the Privacy Policy
We may update this Policy to reflect legal, technological, or operational changes. The current version will always be available within the Club platform or upon request.
10. Contact Information
For questions, requests, or concerns about this Privacy Policy or data management, contact the administration team of the PixelClub during regular working hours.