Data Protection Policy – PixelClub

At PixelClub, protecting the privacy and security of our members, participants, and visitors is one of our highest priorities. This Data Protection Policy describes how we collect, manage, store, and protect personal information related to our services, including online gaming sessions, membership accounts, tournaments, events, and communications.

1. Purpose of the Policy

This policy establishes transparent guidelines for handling data to ensure that members feel confident in how their personal information is managed. We comply with data protection laws, respect confidentiality, and prevent misuse of data while supporting a vibrant gaming community.

2. Data We Collect

• Identification Data: Name, username, age, contact details, and membership registration information.
• Account and Profile Data: Gaming preferences, profile pictures, achievements, and participation records.
• Payment Data: Billing addresses, transaction history, and payment methods for memberships, tokens, or event access.
• Technical Data: IP addresses, device identifiers, login times, and system connection info.
• Usage Data: Games played, session durations, player interactions, and event participation.
• Security Data: Anti-cheat monitoring, access logs, and safety-related information.

3. Lawful Basis for Processing

• Fulfilling membership agreements, including access to games and services.
• Compliance with legal or regulatory obligations.
• Protecting security, integrity, and fairness of online gaming sessions.
• Pursuing legitimate business interests, such as improving gameplay and managing promotions.
• Collecting explicit consent for marketing communications or optional features.

4. Use of Personal Data

• Creating and managing player accounts and digital profiles.
• Processing payments for memberships, tournaments, or digital items.
• Enabling participation in virtual events, matches, and competitions.
• Monitoring gameplay to ensure fair play and prevent misconduct.
• Sending service notifications, event schedules, or technical updates.
• Collecting feedback or surveys to enhance gaming experiences.
• Maintaining secure digital platforms with anti-fraud and anti-abuse measures.

5. Sharing and Disclosure of Data

• With trusted service providers supporting payments, infrastructure, or account management.
• With legal or regulatory authorities as required by law or to address misconduct.
• With event or tournament partners for limited collaboration, under secure and lawful conditions.

6. Data Security

We use technical and organizational measures to secure data against unauthorized access, loss, or misuse. These include encryption, secure authentication, platform monitoring, and limited access to sensitive data. Staff are trained in data protection and follow strict protocols. Systems are regularly reviewed and updated to mitigate risks.

7. Data Retention

• Account data: retained while memberships are active and for a limited period afterward.
• Transaction and payment records: kept according to financial regulations.
• Event or tournament data: retained to manage disputes or provide historical references.
• Technical and security logs: stored only as long as necessary for platform integrity.

After retention periods, data is securely erased or anonymized.

8. Rights of Individuals

• Access personal data held by the Club.
• Correct inaccurate or incomplete information.
• Request deletion of data, subject to legal obligations.
• Restrict processing under certain conditions.
• Object to processing for specific purposes.
• Withdraw consent where processing is based on consent.

Requests can be directed to the Club’s management team, and responses will be provided promptly.

9. Protection of Minors’ Data

Players under a certain age may require parental or guardian consent. Data from minors is limited strictly to necessary purposes and is never used for unsolicited marketing.

10. Accountability and Breach Response

The Club is committed to compliance with data protection obligations. Management is responsible for implementing this policy. In case of a data breach, we will act quickly to contain the incident, notify affected users where required, and take corrective measures.

11. Policy Updates

This policy may evolve with changes in technology, operations, or law. Updates will be communicated through official Club channels.